Terms of Service
Last Updated: May 23, 2026
TRUEHEIM TERMS OF SERVICE
1. ACCEPTANCE OF TERMS
By creating an account or using TrueHeim, you agree to these Terms. If you do not agree, do not use the platform.
2. DESCRIPTION OF SERVICE
TrueHeim is a buyer property intelligence platform for real estate agents that provides tools for property scoring, comparison, branded reports, and related features. The platform uses artificial intelligence (via Anthropic's Claude API) to generate summaries, enrichments, and scores.
3. NO INVESTMENT ADVICE — IMPORTANT
TrueHeim is an analytical tool, not an investment advisor. ALL analyses, scores, valuations, ARV estimates, rehab cost estimates, profit projections, risk scores, and AI-generated content are ESTIMATES ONLY and are provided for informational purposes.
WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY ANALYSIS, SCORE, OR PROJECTION GENERATED BY THE PLATFORM.
Real estate investing and transactions involve substantial risk, including the potential loss of your entire investment. You are solely responsible for your decisions. Always conduct your own due diligence, inspect properties in person, obtain professional appraisals, and consult with qualified professionals before making decisions.
AI-generated content is produced by a large language model and may contain errors, omissions, or inaccuracies. Do not rely on AI-generated content as the sole basis for any investment or transaction decision.
4. ACCOUNTS
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old.
5. SUBSCRIPTION AND PAYMENT
TrueHeim offers the following paid options, billed through Stripe:
- Per Workspace: $19.99 one-time payment for a single workspace with 10 property analyses, branded PDF export, and email-to-client
- Monthly Subscription: $39.99/month for 3 workspaces and 30 property analyses per month, with branded PDF export and email-to-client
- Additional property analyses beyond included allocations: $2.00 each
- Additional workspaces (subscription users): $15.00 each
- Brokerage plans: custom pricing
Subscription plans renew automatically each month until cancelled. You may cancel at any time from Settings → Billing; cancellation takes effect at the end of your current billing period. We reserve the right to change pricing with 30 days' notice to existing subscribers.
6. YOUR DATA
You retain ownership of all property data, deal information, and other content you input into TrueHeim. By using the platform, you grant us a limited license to process your data solely for the purpose of providing the service, including sending data to third-party APIs (Anthropic) for AI processing.
You may export or request deletion of your data at any time.
7. ACCEPTABLE USE
You agree not to:
- Use the platform for any unlawful purpose
- Attempt to reverse-engineer, decompile, or extract source code
- Use automated tools to scrape or extract data from the platform
- Share your account credentials with others
- Resell access to the platform without our written consent
- Submit false, misleading, or fraudulent property data
- Exceed rate limits or abuse API access
8. INTELLECTUAL PROPERTY
TrueHeim, its design, features, and underlying technology are our intellectual property. Your use of the platform does not grant you ownership of any platform IP. Analyses and reports generated from your data are yours to use.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEHEIM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR LOSSES ARISING FROM DECISIONS MADE USING THE PLATFORM.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
10. DISCLAIMER OF WARRANTIES
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. INDEMNIFICATION
You agree to indemnify TrueHeim against any claims, damages, or expenses arising from your use of the platform or your violation of these Terms.
12. TERMINATION
We may suspend or terminate your account for violation of these Terms or for any reason with 30 days' notice. Upon termination, you may request export of your data within 30 days.
13. GOVERNING LAW
These Terms are governed by the laws of the State of Colorado.
14. CHANGES TO TERMS
We may update these Terms with 30 days' notice. Continued use after changes constitutes acceptance.